Mitsubishi – A world of opportunity awaits you 

ESSENTIAL JOB FUNCTIONS

• Formal Classroom training: Engineer will function as machine operation instructor in a classroom/lab environment for current Mitsubishi Lasers.
• Field Applications: travel to customer job site and troubleshoot process, throughput, accuracy and surface quality issues on all versions of Laser products sold by MC Machinery Systems. While primarily these can be resolved by technology or program manipulation, occasionally machine repair or alignment will be necessary.

• Machine Installation: follow-up and verify machine installations/alignments.
• Phone Support: provide customer support via telephone on application and operation issues.

• Solving machine problems at customer sites in an effort to improve/enhance the performance of their Laser machinery.
• High power process training to customers both in the classroom and the field
• Phone support to customers and service personnel as needed.
• System Software testing, and duplication; Perform proving tests on newly received machine system software and manufacture duplicates for stock.
• Technical Writing; occasionally tasked to develop training manuals, workbooks and sample projects for use in the classroom

Qualified candidates must have 3 years set up and operating Laser’s in a job shop environment. Someone with a 2-year degree in the Machining trade with a minimum of 2 years of Laser experience would also qualify. Familiarity with electronic circuitry repair , knowledge of NC programming systems such as MasterCam, AutoCAD, and ESPIRT and/or experience in industrial machine repair (electronic and mechanical) a plus but not required.

• Knowledge of industrial Laser machine maintenance, cutting techniques, programming, controller functions, and troubleshooting techniques, as well as ability to train customers on proper usage of such techniques.
• Ability to effectively document and communicate ideas, strategies, problems, and solutions in both verbal and written forms to co-workers and customers.
• Ability to prepare written service reports and other necessary supportive documentation.
• Position requires extensive travel sometimes requiring overnight stays. Candidate must be willing to travel for business.
• Must have valid Drivers license and proof of insurance.
• Credit Card required for business expenses.

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POSITION TITLE:  Field Service Technician for Laser machines (Minnesota)

MC Machinery Systems Inc., a company of Mitsubishi Corporation which employs over 50,000 people around the world, is searching for a Field Service Technician for Laser machines. This individual will be based out of Minnesota.

Essential Responsibilities:

• Diagnose complex technical problems and perform on-site repair.
• Examine machines mechanically and perform repairs by dismantling machines and rebuilding mechanically.
• Diagnose technical problems and troubleshoot via telephone.
• Communicate professionally and effectively with customers via telephone.
• Manage heavy inbound telephone load efficiently and in a professional manner.
• Effectively interpret schematics and block diagrams to analyze and troubleshoot problem products.
• Document in detail product problems and resolutions.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications: 

• Working knowledge of how to read mechanical drawings and wiring diagrams.
• CNC programming skills necessary
• Ability to operate computer using windows operating systems.
• Excellent oral and written communication skills.
• Ability to work in a fast paced, team environment

• 2 year Electronic or Technical Degree.
• 2~5 years experience as field service in the machine tool industry a plus.
• Skilled in Electrical measurement and inspection techniques.
• (Voltmeter, Oscilloscope and other measurement equipment).
• Experience in troubleshooting and repairing mechanical problems.
• (Ballscrews, bearings, gearing and various way systems).
• Skilled in mechanical measurement and inspection techniques.
• Indicators, micrometers, gage blocks and optical comparitor. Laser Interferometer and ballbar a plus )

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POSITION TITLE:  Field Service Technician for Laser machines (California)

MC Machinery Systems Inc., a company of Mitsubishi Corporation which employs over 50,000 people around the world, is searching for a Field Service Technician for Laser machines. This individual will be based out of California or Washington.

Essential Responsibilities:

• Diagnose complex technical problems and perform on-site repair.
• Examine machines mechanically and perform repairs by dismantling machines and rebuilding mechanically.
• Diagnose technical problems and troubleshoot via telephone.
• Communicate professionally and effectively with customers via telephone.
• Manage heavy inbound telephone load efficiently and in a professional manner.
• Effectively interpret schematics and block diagrams to analyze and troubleshoot problem products.
• Document in detail product problems and resolutions.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications: 

• Working knowledge of how to read mechanical drawings and wiring diagrams.
• CNC programming skills necessary
• Ability to operate computer using windows operating systems.
• Excellent oral and written communication skills.
• Ability to work in a fast paced, team environment

• 2 year Electronic or Technical Degree.
• 2~5 years experience as field service in the machine tool industry a plus.
• Skilled in Electrical measurement and inspection techniques.
• (Voltmeter, Oscilloscope and other measurement equipment).
• Experience in troubleshooting and repairing mechanical problems.
• (Ballscrews, bearings, gearing and various way systems).
• Skilled in mechanical measurement and inspection techniques.
• Indicators, micrometers, gage blocks and optical comparitor. Laser Interferometer and ballbar a plus )

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POSITION TITLE:  Field Service Technician for Waterjet machines (California)

MC Machinery Systems Inc., a company of Mitsubishi Corporation which employs over 50,000 people around the world, is searching for a Field Service Technician for Waterjet machines. This individual will workout of our Cypress, California location.

Essential Responsibilities:

• Diagnose complex technical problems and perform on-site repair.
• Examine machines mechanically and perform repairs by dismantling machines and rebuilding mechanically.
• Diagnose technical problems and troubleshoot via telephone.
• Communicate professionally and effectively with customers via telephone.
• Manage heavy inbound telephone load efficiently and in a professional manner.
• Effectively interpret schematics and block diagrams to analyze and troubleshoot problem products.
• Document in detail product problems and resolutions.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications: 

• Working knowledge of how to read mechanical drawings and wiring diagrams.
• CNC programming skills necessary
• Ability to operate computer using windows operating systems.
• Excellent oral and written communication skills.
• Ability to work in a fast paced, team environment

• 2 year Electronic or Technical Degree.
• 2~5 years experience as field service in the machine tool industry a plus.
• Skilled in Electrical measurement and inspection techniques.
• (Voltmeter, Oscilloscope and other measurement equipment).
• Experience in troubleshooting and repairing mechanical problems.
• (Ballscrews, bearings, gearing and various way systems).
• Skilled in mechanical measurement and inspection techniques.
• Indicators, micrometers, gage blocks and optical comparitor. Laser Interferometer and ballbar a plus )

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POSITION TITLE:  Field Installation Technician for Milling machines (California)

MC Machinery Systems Inc., a company of Mitsubishi Corporation which employs over 50,000 people around the world, is searching for a Field Installation Technician for Milling machines. This individual will workout of our Cypress, California location.

Essential Responsibilities:

• Perform equipment installation as well as verify proper operation of machines to the manufacture specifications by performing any needed test.
• Review, evaluate, and resolve machine problems at customer sites, or by phone, with limited supervision.
• Must assume responsibility and exercise discretion and independent judgment to evaluate, diagnose, and provide timely, appropriate responses and resolutions to customer problems.
• Provide adequate training to customers (and in some events other MC Machinery employees) with the overall intention of instructing and/or recommending methods that will improve and/or enhance the performance of the machinery and optimize its usage for their particular needs.
• Ability to effectively document and communicate ideas, strategies, problems, and solutions in both verbal and written forms to co-workers and customers.
• Ability to prepare written service reports and other necessary supportive documentation.

Qualifications: 

• Must have valid drivers license.
• Must be able to secure and maintain a credit card.
• Ability to work independently and use judgment to determine customer problems with limited direct supervision.
• Ability to interact with customers in a way so as to maintain customer confidence in MC Machinery and MC Machinery product.
• Must be able to travel at any time to various customer locations, which includes having or being able to obtain a passport.

• Associate’s degree in electronics or equivalent.
• 3 to 5 years minimum experience in the industry,
• Basic understanding of the fabrication industry, and general shop operations is preferred. Familiarity with calipers, leveling devices, precision indicators, voltmeters, oscilloscopes, soldering irons, and other equipment necessary to perform the job function.

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POSITION TITLE:  Customer Support Engineer (California)

ESSENTIAL JOB FUNCTIONS:

• Formal Classroom training: Engineer will function as machine operation instructor in a classroom/lab environment for current Mitsubishi/Ingersoll Sinker and Mitsubishi Wire EDM.
• Field Applications: travel to customer job site and troubleshoot process, throughput, accuracy and surface quality issues on all versions of Wire and Sinker EDM products sold by MC Machinery Systems. While primarily these can be resolved by technology or program manipulation, occasionally machine repair or alignment will be necessary.

• Machine Installation: install current model Mitsubishi/Ingersoll Sinker , Mitsubishi Wire EDM and Mikuni Small hole EDM products
• Phone Support: provide customer support via telephone on application and operation issues.

RESPONSIBILITIES/TASKS:: 

• Solving machine problems at customer sites in an effort to improve/enhance the performance of their EDM machinery.
• High power process training to customers both in the classroom and the field
• Phone support to customers and service personnel as needed.
• System Software testing, and duplication; Perform proving tests on newly received machine system software and manufacture duplicates for stock.
• Technical Writing; occasionally tasked to develop training manuals, workbooks and sample projects for use in the classroom

EXPERIENCE:

SKILLS, KNOWLEDGE, ABILITIES REQUIRED:

• Knowledge of industrial EDM machine maintenance, cutting techniques, programming, controller functions, and troubleshooting techniques, as well as ability to train customers on proper usage of such techniques.
• Ability to effectively document and communicate ideas, strategies, problems, and solutions in both verbal and written forms to co-workers and customers.
• Ability to prepare written service reports and other necessary supportive documentation.
• Position requires extensive travel sometimes requiring overnight stays. Candidate must be willing to travel for business.
• Must have valid Drivers license and proof of insurance.
• Credit Card required for business expenses.
• Bilingual in Spanish is preferred.

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POSITION TITLE: Field Installation Technician for EDM machines (Pinebrook, New Jersey)

MC Machinery Systems Inc., a company of Mitsubishi Corporation which employs over 50,000 people around the world, is searching for a Field Installation Technician for EDM machines. This individual will work out of our Pinebrook, New Jersey location.

The primary responsibility is to install and service EDM equipment sold and supported by MC Machinery Systems. Field InstallationTechnicians have a secondary responsibility to provide customer support by telephone on general operation and troubleshooting of machine problems. Technicians will spend a high percentage of the job on the road traveling to customer sites.

MC Machinery’s Pre-sales, Sales and Installation staff develops innovative solutions from the ground up. They can complement an existing operation with new hardware, software and processes to eliminate bottlenecks, improve accuracy and drive throughput. Our Applications group offers consultative support for new and existing customers while our regionalized Service Network is the most advanced and responsive team in the industry.

Essential Responsibilities:

• Perform equipment installation as well as verify proper operation of machines to the manufacture specifications by performing any needed test.
• Review, evaluate, and resolve machine problems at customer sites, or by phone, with limited supervision.
• Must assume responsibility and exercise discretion and independent judgment to evaluate, diagnose, and provide timely, appropriate responses and resolutions to customer problems.
• Provide adequate training to customers (and in some events other MC Machinery employees) with the overall intention of instructing and/or recommending methods that will improve and/or enhance the performance of the machinery and optimize its usage for their particular needs.
• Ability to effectively document and communicate ideas, strategies, problems, and solutions in both verbal and written forms to co-workers and customers.
• Ability to prepare written service reports and other necessary supportive documentation.

Qualifications:  

• Must have valid drivers license.
• Must be able to secure and maintain a credit card.
• Ability to work independently and use judgment to determine customer problems with limited direct supervision.
• Ability to interact with customers in a way so as to maintain customer confidence in MC Machinery and MC Machinery product.
• Must be able to travel at any time to various customer locations, which includes having or being able to obtain a passport.

Education and Experience:

• Associate’s degree in electronics or equivalent.
• 3 to 5 years minimum experience in the industry,
• Basic understanding of the fabrication industry, and general shop operations is preferred. Familiarity with calipers, leveling devices, precision indicators, voltmeters, oscilloscopes, soldering irons, and other equipment necessary to perform the job function.

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POSITION TITLE: Field Service Technician for Milling machines (Pinebrook, New Jersey)

MC Machinery Systems Inc., a company of Mitsubishi Corporation which employs over 50,000 people around the world, is searching for a Field Installation Technician for Milling machines. This individual will work out of our Pine Brook, New Jersey location.

The primary responsibility is to install and service milling equipment sold and supported by MC Machinery Systems. Field Installation Technicians have a secondary responsibility to provide customer support by telephone on general operation and troubleshooting of machine problems. Technicians will spend a high percentage of the job on the road traveling to customer sites.

MC Machinery’s Pre-sales, Sales and Installation staff develops innovative solutions from the ground up. They can complement an existing operation with new hardware, software and processes to eliminate bottlenecks, improve accuracy and drive throughput. Our Applications group offers consultative support for new and existing customers while our regionalized Service Network is the most advanced and responsive team in the industry.

Essential Responsibilities:

• Perform equipment installation as well as verify proper operation of machines to the manufacture specifications by performing any needed test.
• Review, evaluate, and resolve machine problems at customer sites, or by phone, with limited supervision.
• Must assume responsibility and exercise discretion and independent judgment to evaluate, diagnose, and provide timely, appropriate responses and resolutions to customer problems.
• Provide adequate training to customers (and in some events other MC Machinery employees) with the overall intention of instructing and/or recommending methods that will improve and/or enhance the performance of the machinery and optimize its usage for their particular needs.
• Ability to effectively document and communicate ideas, strategies, problems, and solutions in both verbal and written forms to co-workers and customers.
• Ability to prepare written service reports and other necessary supportive documentation.

Qualifications:  

• Must have valid drivers license.
• Must be able to secure and maintain a credit card.
• Ability to work independently and use judgment to determine customer problems with limited direct supervision.
• Ability to interact with customers in a way so as to maintain customer confidence in MC Machinery and MC Machinery product.
• Must be able to travel at any time to various customer locations, which includes having or being able to obtain a passport.

Education and Experience:

• Associate’s degree in electronics or equivalent.
• 3 to 5 years minimum experience in the industry,
• Basic understanding of the fabrication industry, and general shop operations is preferred. Familiarity with calipers, leveling devices, precision indicators, voltmeters, oscilloscopes, soldering irons, and other equipment necessary to perform the job function.

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POSITION TITLE: Field Service Technician for Sinker EDM machines (New Jersey)

MC Machinery Systems Inc., a company of Mitsubishi Corporation which employs over 50,000 people around the world, is searching for a Field Service Technician for Sinker EDM machines. This individual will work out of our New Jersey location.

MC Machinery’s Pre-sales, Sales and Installation staff develops innovative solutions from the ground up. They can complement an existing operation with new hardware, software and processes to eliminate bottlenecks, improve accuracy and drive throughput. Our Applications group offers consultative support for new and existing customers while our regionalized Service Network is the most advanced and responsive team in the industry.

Essential Responsibilities:

• Support showroom activities including machine demonstrations, process development, test studies, time studies, and overall presentation and cleanliness of showroom areas.
• Support customers and distributors with activities and technical information that is focused on new machine sales.
• Support setup and machine operation at tradeshows.
• Successfully perform responsibilities in a fast-paced changing customer driven environment.
• Support training department at location relating to customer training and local field applications support.

Qualifications:  

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must have valid drivers license.
• Must be able to secure and maintain a credit card.
• Ability to work independently and use judgment to determine customer problems with limited direct supervision.
• Ability to interact with customers in a way so as to maintain customer confidence in MC Machinery and MC Machinery product.
• Must be able to travel at any time to various customer locations, which includes having or being able to obtain a passport.

Education and Experience:

• 2 year technical degree a plus but not required.
• 3-5 years of experience running milling machines in a shop environment.
• CAD/CAM programming experience.
• AutoCAD and/or MasterCAD and/or SolidWorks.
• Experience with production of parts in a shop setting.
• Experience demonstrating/teaching machine operations to other workers and/or clients.
• Experience servicing and assembling/dissasembling milling machinery.
• Mechanically and electronically inclined.

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POSITION TITLE: Field Service Technician for EDM machines (Michigan)

MC Machinery Systems Inc., a company of Mitsubishi Corporation which employs over 50,000 people around the world, is searching for a Field Service Technician for Wire EDM machines. This individual will workout of Michigan.

This position requires heavy travel throughout the region, very good communication skills and the mechanical and electrical knowledge necessary to repair, troubleshoot, modify and test complex technical problems on industrial machine tool products for our customers. These services are provided on-site at our customer’s facilities and via telephone if situation permits.

MC Machinery’s Pre-sales, Sales and Installation staff develops innovative solutions from the ground up. They can complement an existing operation with new hardware, software and processes to eliminate bottlenecks, improve accuracy and drive throughput. Our Applications group offers consultative support for new and existing customers while our regionalized Service Network is the most advanced and responsive team in the industry.

Essential Responsibilities:

• Diagnose complex technical problems and perform on-site repair.
• Examine machines mechanically and perform repairs by dismantling machines and rebuilding mechanically.
• Diagnose technical problems and troubleshoot via telephone.
• Communicate professionally and effectively with customers via telephone.
• Manage heavy inbound telephone load efficiently and in a professional manner.
• Effectively interpret schematics and block diagrams to analyze and troubleshoot problem products.
• Document in detail product problems and resolutions.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications:  

• Working knowledge of how to read mechanical drawings and wiring diagrams.
• CNC programming skills necessary
• Ability to operate computer using windows operating systems.
• Excellent oral and written communication skills.
• Ability to work in a fast paced, team environment

Education and Experience:

• 2 year Electronic or Technical Degree.
• 2~5 years experience as field service in the machine tool industry a plus.
• Skilled in Electrical measurement and inspection techniques.
• (Voltmeter, Oscilloscope and other measurement equipment).
• Experience in troubleshooting and repairing mechanical problems.
• (Ballscrews, bearings, gearing and various way systems).
• Skilled in mechanical measurement and inspection techniques.
• Indicators, micrometers, gage blocks and optical comparitor. Laser Interferometer and ballbar a plus )

POSITION TITLE: Field Service Technician for Sinker EDM machines (Detroit, Michigan)

MC Machinery Systems Inc., a company of Mitsubishi Corporation which employs over 50,000 people around the world, is searching for a Field Service Technician for Sinker EDM machines. This individual will work out of our Detroit, Michigan location.

MC Machinery’s Pre-sales, Sales and Installation staff develops innovative solutions from the ground up. They can complement an existing operation with new hardware, software and processes to eliminate bottlenecks, improve accuracy and drive throughput. Our Applications group offers consultative support for new and existing customers while our regionalized Service Network is the most advanced and responsive team in the industry.

Essential Responsibilities:

• Support showroom activities including machine demonstrations, process development, test studies, time studies, and overall presentation and cleanliness of showroom areas.
• Support customers and distributors with activities and technical information that is focused on new machine sales.
• Support setup and machine operation at tradeshows.
• Successfully perform responsibilities in a fast-paced changing customer driven environment.
• Support training department at location relating to customer training and local field applications support.

Qualifications:  

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must have valid drivers license.
• Must be able to secure and maintain a credit card.
• Ability to work independently and use judgment to determine customer problems with limited direct supervision.
• Ability to interact with customers in a way so as to maintain customer confidence in MC Machinery and MC Machinery product.
• Must be able to travel at any time to various customer locations, which includes having or being able to obtain a passport.

Education and Experience:

• 2 year technical degree a plus but not required.
• 3-5 years of experience running milling machines in a shop environment.
• CAD/CAM programming experience.
• AutoCAD and/or MasterCAD and/or SolidWorks.
• Experience with production of parts in a shop setting.
• Experience demonstrating/teaching machine operations to other workers and/or clients.
• Experience servicing and assembling/dissasembling milling machinery.
• Mechanically and electronically inclined.

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POSITION TITLE: Field Service Technician (Michigan)

MC Machinery Systems Inc., a company of Mitsubishi Corporation, has immediate openings for Field Service Technicians. Position requires heavy travel throughout North America, good communication skills and includes Repairing, Troubleshooting, Modifying and Testing complex technical problems on industrial machine tool products for Mitsubishi EDM/Laser Customers. Services are provided to end user via telephone and or on site visit.

WORKING CONDITIONS:

High volume, fast paced customer service support center

ESSENTIAL JOB FUNCTIONS:

• Communicate professionally and effectively with customers via telephone
• Diagnose complex technical problems and perform on-site repair
• Diagnose technical problems and troubleshoot via telephone
• Examine machines mechanically and perform repairs by dismantling machines and
• rebuilding mechanically
• Effectively interpret schematics and block diagrams to analyze and troubleshoot problem
• products
• Document in detail product problems and resolutions
• Manage heavy inbound telephone load efficiently and in a professional manner

KNOWLEDGE, SKILLS AND ABILITIES:

• 2yr Electronic or Technical Degree
• 2~5 years experience as field service in the machine tool industry a plus
• Skilled in Electrical measurement and inspection techniques
• (Voltmeter, Oscilloscope and other measurement equipment)
• Experience in troubleshooting and repairing mechanical problems
• (Ballscrews, bearings, gearing and various way systems)
• Skilled in mechanical measurement and inspection techniques
• ( Indicators, micrometers, gage blocks and optical comparitor. Laser Interferometer and ballbar a plus )
• Working knowledge of how to read mechanical drawings and wiring diagrams
• CNC programming skills necessary
• Ability to operate computer using windows operating system
• Excellent oral and written communication skills
• Ability to work in a fast paced, team environment

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POSITION TITLE: Field Service Technician for EDM machines (Texas)

MC Machinery Systems Inc., a company of Mitsubishi Corporation which employs over 50,000 people around the world, is searching for a Field Service Technician for Wire EDM machines. This individual will work out of Texas.

This position requires heavy travel throughout the region, very good communication skills and the mechanical and electrical knowledge necessary to repair, troubleshoot, modify and test complex technical problems on industrial machine tool products for our customers. These services are provided on-site at our customer’s facilities and via telephone if situation permits.

MC Machinery’s Pre-sales, Sales and Installation staff develops innovative solutions from the ground up. They can complement an existing operation with new hardware, software and processes to eliminate bottlenecks, improve accuracy and drive throughput. Our Applications group offers consultative support for new and existing customers while our regionalized Service Network is the most advanced and responsive team in the industry.

Essential Responsibilities:

• Diagnose complex technical problems and perform on-site repair.
• Examine machines mechanically and perform repairs by dismantling machines and rebuilding mechanically.
• Diagnose technical problems and troubleshoot via telephone.
• Communicate professionally and effectively with customers via telephone.
• Manage heavy inbound telephone load efficiently and in a professional manner.
• Effectively interpret schematics and block diagrams to analyze and troubleshoot problem products.
• Document in detail product problems and resolutions.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications:  

• Working knowledge of how to read mechanical drawings and wiring diagrams.
• CNC programming skills necessary
• Ability to operate computer using windows operating systems.
• Excellent oral and written communication skills.
• Ability to work in a fast paced, team environment

Education and Experience:

• 2 year Electronic or Technical Degree.
• 2~5 years experience as field service in the machine tool industry a plus.
• Skilled in Electrical measurement and inspection techniques.
• (Voltmeter, Oscilloscope and other measurement equipment).
• Experience in troubleshooting and repairing mechanical problems.
• (Ballscrews, bearings, gearing and various way systems).
• Skilled in mechanical measurement and inspection techniques.
• Indicators, micrometers, gage blocks and optical comparitor. Laser Interferometer and ballbar a plus )

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POSITION TITLE:  Field Service Technician for Laser machines (Toronto)

MC Machinery Systems Inc., a company of Mitsubishi Corporation which employs over 50,000 people around the world, is searching for a Field Service Technician for Laser machines. This individual will be based out of our Toronto location.

Essential Responsibilities:

• Diagnose complex technical problems and perform on-site repair.
• Examine machines mechanically and perform repairs by dismantling machines and rebuilding mechanically.
• Diagnose technical problems and troubleshoot via telephone.
• Communicate professionally and effectively with customers via telephone.
• Manage heavy inbound telephone load efficiently and in a professional manner.
• Effectively interpret schematics and block diagrams to analyze and troubleshoot problem products.
• Document in detail product problems and resolutions.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications: 

• Working knowledge of how to read mechanical drawings and wiring diagrams.
• CNC programming skills necessary
• Ability to operate computer using windows operating systems.
• Excellent oral and written communication skills.
• Ability to work in a fast paced, team environment

• 2 year Electronic or Technical Degree.
• 2~5 years experience as field service in the machine tool industry a plus.
• Skilled in Electrical measurement and inspection techniques.
• (Voltmeter, Oscilloscope and other measurement equipment).
• Experience in troubleshooting and repairing mechanical problems.
• (Ballscrews, bearings, gearing and various way systems).
• Skilled in mechanical measurement and inspection techniques.
• Indicators, micrometers, gage blocks and optical comparitor. Laser Interferometer and ballbar a plus )

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POSITION TITLE:  Field Service Technician (Boston, MA)

JOB SUMMARY:

• Communicate professionally and effectively with customers via telephone
• Diagnose complex technical problems and perform on-site repair
• Diagnose technical problems and troubleshoot via telephone
• Examine machines mechanically and perform repairs by dismantling machines and
• rebuilding mechanically
• Effectively interpret schematics and block diagrams to analyze and troubleshoot problem
• products
• Document in detail product problems and resolutions
• Manage heavy inbound telephone load efficiently and in a professional manner

KNOWLEDGE, SKILLS AND ABILITIES:

• 2yr Electronic or Technical Degree
• 2~5 years experience as field service in the machine tool industry a plus
• Skilled in Electrical measurement and inspection techniques
• (Voltmeter, Oscilloscope and other measurement equipment)
• Experience in troubleshooting and repairing mechanical problems
• (Ballscrews, bearings, gearing and various way systems)
• Skilled in mechanical measurement and inspection techniques
• ( Indicators, micrometers, gage blocks and optical comparitor. Laser Interferometer and ballbar a plus )
• Working knowledge of how to read mechanical drawings and wiring diagrams
• CNC programming skills necessary
• Ability to operate computer using windows operating system
• Excellent oral and written communication skills
• Ability to work in a fast paced, team environment

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